Introduction & Scope
Welcome to fmx vd's Privacy Policy. This policy explains how fmx vd collects, uses, stores, and protects your personal information. It applies whenever you use the fmxvd.net website or mobile app.
Fmx vd believes you have full ownership of your data. That's why we are always transparent about what information is collected and why — no hidden data collection, no undisclosed sharing.
This Policy Applies To: Applies to all registered members of fmx vd, guest users, and anyone accessing the platform from any device.
Fmx vd operates as a responsible digital platform in compliance with applicable data protection regulations in Bangladesh.
What Information We Collect
Fmx vd collects information from various sources — some provided directly by you, some collected automatically. Full details are outlined below.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Updates |
| Payment Information | BKash/Nagad number, transaction history | Deposit Process |
| Device Information | IP, browser, operating system | Automatic |
| Gaming Data | Betting history and win/loss records | Platform Usage |
| KYC Documents | NID/Passport image | Verification Process |
Fmx vd only collects information that is strictly necessary. We do not ask for unnecessary personal data, and we do not track your social media activity or location.
Purpose of Data Use
Fmx vd uses your data only for specific, legitimate purposes. It is never used for anything beyond what is stated.
- Account management: Processing registration, login, and account updates
- Payment Processing: Processing deposits and withdrawals securely
- Service Improvement: Troubleshooting platform issues and developing new features
- Security: Prevention of fraud, scams, and account hacking
- Support: Fast and accurate resolution of your complaints and queries
- Legal Compliance: Compliance with applicable legal requirements and support for investigations
- Personalized Experience: Showing you relevant offers based on your preferences
Marketing Communications: If you no longer wish to receive promotional messages from fmx vd, you can opt out at any time — just let our support team know.
Third-Party Data Sharing Policy
Fmx vd does not sell your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.
| Partner Type | What Information Is Shared | Why |
|---|---|---|
| Payment providers | Transaction amount, payment reference number | To process transactions |
| Game Providers | Player ID (anonymized) | For running games |
| KYC Verification Services | ID document details | For age and identity verification |
| Law Enforcement Agencies | Data by Order | When Required by Law |
All fmx vd partners operate under strict confidentiality agreements and may only use the data provided for its specified purpose — nothing else.
Fmx vd never shares your information with advertising companies, data brokers, or social media platforms.
Cookies & Tracking Technologies
Fmx vd uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
- Essential Cookies: To maintain login sessions and security — these cannot be disabled
- Functional Cookies: To remember your preferences (language, theme)
- Analytics Cookies: Used to understand page usage — no personal data is collected
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.
Please Note: fmx vd does not use third-party tracking pixels or cross-site tracking technologies.
Data Retention Period
Fmx vd does not retain your data longer than necessary. A separate retention period is defined for each type of information.
- Account Information: For the duration of active account + 5 years after closure (as required by law)
- Transaction Records: 7 years (as required by financial regulations)
- KYC Documents: 5 years after account closure
- Support Contact: 3 years
- Gaming Logs: 2 years
- Cookie Data: Until the session ends (session cookie) or 1 year (persistent cookie)
Once the retention period ends, your data is securely deleted or anonymized so it can no longer be used to identify you.
Your data rights
Fmx vd believes your data belongs to you. That's why we've put the following rights in your hands.
- Right to Access: You can find out what information we hold about you
- Right to Rectification: You can request corrections to any inaccurate information
- Right to Erasure: Under certain conditions, you may request that your data be deleted
- Right to Restrict Processing: In some cases, you may restrict how your data is used
- Right to Object: You can opt out of marketing communications at any time
- Right to Data Portability: You may request a portable copy of your data
How to Exercise Your Rights: Email us at support@fmxvd.net or reach out via Live Chat. fmx vd typically responds within 30 business days.
Security Measures & Technology
Fmx vd uses industry-leading technology to keep your data secure, with a multi-layered approach to data protection.
- 256-bit TLS/SSL encryption — applied to all data transmissions
- End-to-end encrypted database storage
- Multi-Factor Authentication (MFA) Support
- Dedicated Firewall & Intrusion Detection System
- Regular Penetration Testing & Vulnerability Assessments
- 24/7 Security Monitoring Team
- Automatic alerts triggered upon detection of suspicious login activity
That said, no online system can guarantee 100% security. Keep your password strong and never share it with anyone.
Protection of Minors' Data
Fmx vd services are strictly restricted to users aged 18 and above. We do not knowingly collect personal information from minors.
- Date of birth is verified at the time of registration
- Where there is doubt, age is verified through KYC verification
- If underage registration is detected, the account is immediately suspended
- All stored data is securely deleted
A note for parents: If you suspect your child has registered on fmx vd, please contact us immediately at support@fmxvd.net. We will take prompt action.
Privacy Policy Updates
Fmx vd may update this Privacy Policy from time to time — due to legal changes, new features, or service improvements. The date of the latest update will always be displayed at the top of this page.
For significant changes, members will be notified by email or via an in-platform notification. Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
Check this page regularly for the latest version. If you need a copy of a previous version, please contact our support team.
Contact Us
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch. fmx vd's data protection team is always here to help.
Fmx vd typically responds within 24–48 hours. For urgent matters, live chat is the fastest option.